Cost-Effective Construction for Hospitality and Gaming Requires Strategic IT Integration, Says Info-Tech Research Group

New insights from Info-Tech Research Group provide a strategic framework to embed IT in hospitality, gaming, and entertainment construction to drive long-term value, seamless operations, and sustained growth. The global research and advisory firm’s recently published resource explains that by better incorporating IT, organizations can use technology for successful project execution.

TORONTO, Feb. 28, 2025 /PRNewswire/ – Construction projects in the hospitality, gaming, and entertainment industries often struggle with late-stage IT integration, misalignment between IT and business leaders, and the sidelining of IT priorities. These challenges result in missed opportunities, inflated costs, and long-term operational inefficiencies. To help organizations address these critical gaps, Info-Tech Research Group, a global IT research and advisory firm, has published its blueprint, Drive Vision Alignment for Successful Construction Projects in Hospitality, Gaming & Entertainment. The firm’s new resource offers strategic guidance to align IT initiatives with organizational goals, ensuring technology becomes a driving force for cohesive, successful project outcomes.

“Without clear goals and effective business communication from IT, projects in the hospitality and gaming industry miss out on demonstrating strategic value,” says Elizabeth Silva, senior research analyst at Info-Tech Research Group. “As vendors and digital departments increasingly take on IT initiatives, IT’s role is sidelined, leaving integration and alignment with broader business strategies insufficiently addressed.”

Info-Tech’s blueprint emphasizes the critical role of CIOs as primary advocates for technology initiatives. By acting as an owner representative, they foster cohesion across the project, positioning technology as a key driver of operational success. The firm advises CIOs to oversee IT integration from project initiation through completion to ensure technology implementation is seamlessly aligned with business objectives and long-term organizational goals.

A Blueprint for Seamless IT and Business Integration

According to the firm’s research, business-aligned IT projects require a structured approach where IT and business goals are mutually supportive. To help IT leaders for hospitality, gaming, and entertainment organizations achieve this level of business alignment, Info-Tech’s industry resource outlines the following step-by-step framework designed to embed IT into every phase of construction:

Gather Organizational Context: Build a strong foundation by aligning IT priorities with business objectives and defining the organization’s mission, vision, and values. Establish governance through IT policies and standard operating procedures to drive consistency and efficiency.
Develop a Goals Cascade: Identify business project and IT goals, initiatives, and capabilities that support each other to influence required solutions and drive organizational outcomes.
Solution Mapping: Map impacted business capabilities to potential or existing IT solutions to determine how well business units will be supported and define any necessary adjustments.
Project Strategy: Ensure alignment among key stakeholders, including the IT owner representative, project manager, and other personnel. Clearly define high-level planning details and requirements for each solution, ensuring seamless implementation and long-term success.

By leveraging the data-backed research and strategic insights from Info-Tech’s industry resource, organizations in the hospitality, gaming, and entertainment sectors can transform construction projects into technology-driven environments. With the right IT alignment, organizations can enhance efficiency, deliver measurable success, and pave the way for long-term growth and operational excellence.

For exclusive and timely commentary from Elizabeth Silva, an expert in the gaming and hospitality industry, and access to the complete Drive Vision Alignment for Successful Construction Projects in Hospitality, Gaming & Entertainment blueprint, please contact pr@infotech.com.

About Info-Tech Research Group

Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com.

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.